Contact and support

Get in touch with questions about TAU Format, institutional subscriptions or help using the platform.

General inquiries

For information about TAU Format, a personal demo or questions about your institution’s subscription, email:

hello@tauformat.com

For questions or follow-up on an existing inquiry, contact hello@tauformat.com.

Technical support

For students, faculty and staff who need help installing or using TAU Format, email:

support@tauformat.com

Include your university, whether you’re working in Word or LaTeX, and the relevant software or editor version. Briefly describe what you were trying to do and what happened.

Please leave manuscript text and sensitive information out of your message.

Help with TAU and your university’s requirements

  • How It Works

    See how TAU turns university requirements into active templates for Word and LaTeX.

  • Student questions

    Find answers about access, using TAU, privacy and accessibility.

For your university’s access instructions or questions about its formatting requirements, contact your graduate school or submission office.